DELIVERY POLICY

Delivery Times
Your order will be sent within 4 working days from purchase. 
If back-ordered items are expected to arrive from our supplier within 7 days your order may be held for up to a week so your order can be sent in one shipment.
If your order contains both ‘pre-order’ and in-stock items, the items which are in stock will be picked, packed and sent first separately.

Pre-Orders/Back Orders
Pre-ordered items will be delivered by the ETAs which are stated in the product description. The ETA shown is when the stock is expected in our warehouse, from there your order will be sent out within the 4-day timeframe. If items are going to be delayed, you will receive an email with the new expected ETA.
For DASH OffRoad products the ETA is a guide only, you will be kept informed of updated ETAs as we receive them from our supplier. Once our shipment is closer to landing an email will be sent out with a more accurate ETA.

Track Your Order
Once your order has been shipped, an automated email with a link to the tracking with our chosen courier will be sent. 
Larger items are sent with Direct Freight and smaller items Australia Post.
To track the progress of your order login into your account HERE:

Order Statuses:

  • NEW – Your order has been received and awaiting staff to begin processing it.
  • NEW BACKORDER – Your order has been received and you are now on the pre-order list and the item/s have been back-ordered.
  • PICK – Your order has been added to our manifest and we will begin preparing your order for shipment.
  • PACK – Your order is being boxed up and packed for shipment.
  • DISPATCH – Your order has been sent and you can now track its progress.

Raslarr Rear Bars
Raslarr Rear Bars are made to order and shipped directly from the supplier. As the freight will vary depending on your location, freight will need to be calculated per order. Once your order is placed an updated invoice with the additional freight cost will be emailed to you. Alternatively, you can Contact Us to get a freight quote before placing your order.

Pickups
An email will be sent to let you know when your order is ready for pick up. 
Our warehouse is located at:
7B Bellchambers Rd
Edinburgh North SA 5113